Shipping

All packages are shipped by AusPost.

Domestic Shipping

  • Please allow 1-3 business days for express delivery.

  • All orders will receive a tracking number once dispatched.

  • Standard shipping: $12 (Free shipping over $75)

  • Express shipping: $15

International Standard Shipping (prices shown in AUD)

  • New Zealand: $19.15 (Free shipping over $120)

  • Asia Pacific: $25.35

  • USA & Canada: $28.35

  • UK & Europe: 33.55

  • Rest of the World: $41.35

International Shipping Terms (Incoterms – DAP)
All international orders, including those shipped to the United States, are shipped under Incoterms 2020: DAP (Delivered at Place). This means the seller (Aaliyah & Me) is responsible for delivering the goods to the destination country, but the buyer is solely responsible for payment of any and all applicable import duties, taxes, customs clearance fees, or tariffs imposed by the destination country’s authorities.

By placing an order with us, the customer acknowledges and agrees to these terms and accepts full responsibility for any additional charges incurred upon delivery. Aaliyah & Me is not liable for any delays or costs resulting from customs processing or failure to pay required fees.

Just To Note

  • We are not liable for lost, stolen or damaged products.

  • All custom charm pieces are made to order. Please allow 5-7 days for dispatch.

  • We will not be held liable for any fees or taxes related to customs and duties. It is at the customer’s discretion to be familiar with these fees.

  • We cannot re-direct orders once dispatched, so please triple check the address provided before confirming your order.